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Klamath Falls Office
527 Main Street
Klamath Falls, Oregon 97601
phone: (541) 882-3471
fax: (541) 883-8195
Office Hours: 9am - 5pm, Monday - Friday

Grants Pass Office
620 SW 6th Street
Grants Pass, Oregon 97526
phone: (541) 476-7715
fax: (541) 479-0922
Office Hours: 9am - 5pm, Monday - Friday

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Our Locations

Klamath Falls Office
527 Main Street | Klamath Falls, Oregon 97601 | (541) 882-3471

Grants Pass Office
620 SW 6th St. | Grants Pass, Oregon 97526 | (541) 476-7715

See what others are saying

Leave Review for Klamath Falls

Klamath Falls

Midland Empire Insurance
5.0
Based on 19 reviews
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Jan Roland
Jan Roland
21:48 20 Jul 20
I don’t have to dread calling Midland Empire Insurance when I have questions. Our agent, Anita, handles my questions... with such grace and professionalism that I hang up with better understanding and my dignity intact too. They go the extra mile you at Midland.read more
Judy Blomquist
Judy Blomquist
22:09 08 Jun 20
Midland has had all my commercial business accounts for 10 plus year. Thing I like best besides the Friendly Service is... how quickly they always respond to my questions and needs.read more
Emma Winters
Emma Winters
20:22 18 May 20
Jenny is always so extremely helpful. Jenny took care of a problem for me today and was so kind about the entire... transaction. I have been a Midland Empire Insurance Company customer for years and years. . . can always count on the entire staff at Midland Empire Insurance to help in every way they can. Special thank you to all of the employees, and an extra special thank you to Jenny. . .her kindness is appreciated so much. Thank you, Teri Boyd 18 May 2020read more
vicki
vicki
00:01 23 Apr 20
I switched my auto and home insurance to this group a few years back and saved over $2000 annually! Very professional... and responsive. I couldn’t ask for a better team.read more
Russ&Trish Frey
Russ&Trish Frey
18:23 13 Feb 20
I can’t say enough great things about Midland Empire and the whole team there. Over 10 years ago we had a major... property loss due to a fire. Lance and the team were wonderful about getting everything taken care of and replaced! We have had auto and homeowners insurance from Midland Empire for many years and we will never change agents. They are constantly looking at what they can do to save you money on your policies without sacrificing your coverage. Krista is usually our contact and is always helpful, informative and expedient when we have changes or questions regarding our policy. Jenny recently wrote a life insurance policy for me and was extremely helpful. I didn’t realize how easy it would be and it took very little of my own time to get it taken care of. Go to Midland Empire, you will never regret your decision.read more
Pyro Cowboy
Pyro Cowboy
05:30 12 Dec 19
Lance and family will take the time to ensure you get the right policy for any needs.
Lynne LeBlanc
Lynne LeBlanc
15:06 18 Oct 19
Midland Empire Insurance is a great locally owned and operated insurance business. They have provided for our... insurance needs for 40 years! They are always responsive, and willing to go the extra mile for their clients.read more
Kevin Lepard
Kevin Lepard
14:48 23 Aug 19
The people there are very responsive to questions and always very helpful and personable. They are helpful when going... trough a claims process, and actually work to represent you to the insurance companies if you have to make a claim. They make dealing with insurance as easy as it can be.read more
Lois Brodmerkle
Lois Brodmerkle
21:13 26 May 19
They have been our Insurance Agents for more than 20 years. We have had both our business insurance and our home and... family, vehicles, everything through them. They are thoughtful, proficient, cheerful, understanding, extremely competent, and a combination of professional-engaging-friendly all at the same time. They somehow make it seem as if you are calling family than an "agency." I have never had any kind of conversation with any of them in both offices, that didn't answer all of my questions and leave me smiling before it was over. It can't be that easy to deal with the public everyday as I know from experience but they always make you feel that you are the most important customer that they have had that day. Thanks for giving us a peaceful feeling knowing that our homes and businesses, life, health are in their extremely capable hands.read more
Mike Drouin
Mike Drouin
02:45 20 Feb 19
For starters, the folks at Midland Empire Insurance take care of just about all of our insurance needs--home, family,... business, health, auto. Over the years I've come to know all of them, one question at a time. On the one hand, they're like a little family, friendly, offices all within hollering distance of each other so they can double-check the advice they're giving you if they're not sure about something. On the other hand, they've been doing this for generations and have a big reach. They know who to call--across the state and across the nation--when your questions get more complicated. And for all the insurance we have with them, those kinds of questions happen often enough. When you get that complicated letter from your insurance company (or somebody else's) that you don't fully understand, they're a phone call away to help translate it--just like those Progressive Insurance commercials on TV with Flo, translating all that insurance gibberish into plain English. In fact, that's exactly how I've gotten to know them all and like them so much, from translating all my questions in an easy, down-to-earth way. They take time to make sure that when you hang up that phone, you fully understand. What more could you ask for than that! -- Well, I guess one more thing that we didn't even ask for. When our son turned 16 and started to drive, Lance Lesueur offered to sit down with him and paint a picture of teenage driving challenges from an insurance perspective. We both laughed a lot and learned a lot about what to do (and what not to do) in his first year of driving. If you've got kids just about ready to drive, call Lance, and I'm sure he'd do the same for you. I could tell lots more stories like that about working with Liz, Anita, Krista, Lawton and Austin, but I'm going to let that story stand for what it's like to work with all the Midland Empire gang. Sure, they're pros who've been doing it for decades, but they're just good folks too, who have ALWAYS taken care of us. From the Amy Kendall Drouin, DMD family to the Midland Empire Insurance family, thank you so much for doing what you do!read more
Cheryl VonderBurg
Cheryl VonderBurg
04:28 01 Oct 18
Great customet service
Kerry Ferguson
Kerry Ferguson
22:02 26 Apr 18
Loved working with Lawton on getting us better rates on our commercial fleet plan. He was extremely patient and very... knowledgeable as we worked towards a new plan, we look so forward to a more personal experience with our insurance agent & to future business together.read more
Anneke Griffith
Anneke Griffith
23:49 18 Jan 18
We have known the Lesueur’s both personally and now professionally. Lawton was extremely knowledgeable about the... insurance coverage offered, and was willing to modify the quotes and coverage until the product was exactly what we needed. He helped us understand what was and wasn’t covered, and keeps us informed of any changes that come up in premiums or policy. My husband and I highly recommend working with their company!read more
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Leave Review for Grants Pass

Grants Pass

Midland Empire Insurance Agency
5.0
Based on 19 reviews
powered by Google
Silver Leaf
Silver Leaf
23:52 03 Aug 20
Midland Empire Insurance Agency is the BEST!! I have dealt with other agencies before and never got the personal... treatment that I received from them. Lawton was very helpful and patient with all my inquiries. He always went above and beyond. They truly treat you like family and to top it off they provide excellent customer service!! I highly recommend Midland Empire Insurance Agency for all your insurance needs!read more
Toni Wytcherley
Toni Wytcherley
03:22 09 Jun 20
Lawton Lesueur And his coworkers were super helpful. They were able to get me home and auto insurance and gave me... really good pricing. I would highly recommend them for all of your insurance needs! They were quick efficient and very easy to work with.read more
Mandy Blacksmith
Mandy Blacksmith
20:26 05 Jun 20
I have had my vehicles and homes as well all insured with Midland empire for at least 15 years. They are extremely... helpful, great with communication, competitive with prices, and there for me whenever I need them. Debbie is the agent who always helps me but the entire crew is there when I need them. I would highly recommend getting quotes for any kind of insurance through Midland empire.read more
Brandon W
Brandon W
22:19 13 May 20
Lawton checked all the boxes when it came to meeting my insurance needs. Not only did he beat my current rates, but... also was able to give me better coverage. He was in touch every step of the way to a make sure I was taken care of.read more
Jade Visser
Jade Visser
20:42 26 Apr 20
Lawton, was incredible! The service, after service, and care was second to none! If you are looking for an insurance... service that truly cares.. Call Lawton. I have been so very impressed all the way.read more
Travis Hand
Travis Hand
07:35 27 Mar 20
Excellent staff and service! Lawton saved me $3000 a year on a commercial auto policy for my business and I couldn't be... happier. He makes the claim process seamless and is always available. Highly recommend!read more
Anthony Alvarez
Anthony Alvarez
20:01 19 Feb 20
August and the team at Midland Empire insurance rocks! Any time I have questions they answer if they cant answer they... find the answer. As a small business owner I consider them a part of my team.read more
Dominic Florez
Dominic Florez
21:22 27 Jan 20
Easy team to work with. They are always willing and happy to help, even when the going get's tough!
Amy Fox
Amy Fox
18:58 06 Nov 19
Lawton and Debbie are both great. My previous insurance agency didn’t tell me that they were ending their... relationship with insurance company - Lawton did! And then he saved me lots of money. They always answer the phone, and they are eager to help.read more
Brandon Ritchie
Brandon Ritchie
17:15 24 Jul 19
I recently switched all of my insurance products to Midland Empire Insurance Agency. This includes both personal and... business policies. I wish I had done so sooner as it’s been a day and night difference working with a local company. I’ve been able to manage major policy changes and start new policies with a simple email or text message. Everyone I have worked with at Midland Empire Insurance Agency has demonstrated excellent customer service and they genuinely value my time as much as I do. Thank You Midland Empire Insurance Agency.read more
David Polen
David Polen
13:19 14 Feb 19
We use Midland Empire for our business and personal insurance and I am truly amazed by their service! I completely... understand my policies which has never really been the case elsewhere. They take the time to really help you get everything you need and explain the things that you may not. I’ve also needed documents at a moments notice when closing bids for clients and the staff at Midland Empire are always available, prompt, and very responsive! I can’t say enough great things about this company, and have been a customer for almost six years now.read more
Kelsey Yoho
Kelsey Yoho
19:22 10 Jan 19
Great business to work with. Highly recommend them for your insurance needs. They are straight forward and easy to work... with.read more
Adrienne Miltenberger
Adrienne Miltenberger
03:30 06 Dec 18
I have been very happy to have switched my home and vehicles over to Midland Empire Ins. of Grants Pass. I was... previously under insured and now feel comfortable with all my coverage. Everyone there has been very professional and friendly. Thank you so much for helping me with all of my needs.read more
Albert Mehrabian
Albert Mehrabian
21:12 05 Dec 18
I have been dealing with Clark's Insurance, now Midland Empire Insurance, for almost 20 years. It is a fabulous... insurance company in Grants Pass and, of course, I have dealt with a number of their employees (some presently retired) over the years. Without exception, my insurance needs have been met flawlessly. The current owner and staff are superb people and a pleasure to deal with. I would recommend them strongly.read more
Jacqueline Taylor
Jacqueline Taylor
22:41 18 Oct 18
This company helps us with our home and business insurance needs in the Rogue Valley, and we couldn't be happier with... the service we have received from them. It isn't easy to find the perfect combination of professionalism and friendly, respectful assistance, but we have surely found it here. They go above and beyond what's necessary to help us every time, and we thank them, as well as recommend them, for being nice people who are there to support us. They have surprised us frequently with the added bonuses of anticipating our needs, keeping an eye out for the best industry prices regarding coverage, sending us update letters that include a beautiful package of wildflower seeds, knowing our whole family by name and even coming by in person with a kind Christmas gift! Insurance companies do not get better than this one.read more
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